Frequently Asked Questions

TickAtlas is a REST API that provides real-time and historical financial data, including 42 pre-calculated technical indicators, OHLCV data, AI-powered market summaries, economic calendar events, and more. It is designed for developers, algorithmic traders, and fintech applications.

No. Every new account gets a 14-day free trial with 1,000 requests per day. No payment information is required to start using the API.

After creating an account, your API key is available in the dashboard. You authenticate requests by passing the key in the X-API-Key header.

The API is language-agnostic. Any language that can make HTTP requests works. We provide code examples in Python, JavaScript, cURL, PHP, and Go in our documentation.

Yes. Visit our Quick Start guide at /docs/quickstart. You will make your first API call within 5 minutes of creating an account.

All API requests go to https://tickatlas.com/v1/. Authentication is via the X-API-Key header.

All responses are JSON with a consistent structure: {"success": true/false, "data": ...} or {"success": false, "error": {"code": "...", "message": "..."}}.

Typical response times are under 100ms for cached data. Real-time price data has a 2-second cache TTL. Indicator data is cached per timeframe.

42 technical indicators across 4 categories: trend (SMA, EMA, MACD, ADX, Ichimoku, and more), oscillator (RSI, Stochastic, CCI, Williams %R, and more), volatility (Bollinger Bands, ATR, Standard Deviation), and volume (OBV, MFI, A/D).

7 timeframes: M1, M5, M15, M30, H1, H4, and D1.

We cover major forex pairs, minor pairs, exotic pairs, precious metals (XAU, XAG), and crypto (BTC, ETH). Use the /v1/symbols endpoint for the full current list.

WebSocket access is available on Pro and Enterprise plans for real-time streaming of price updates and indicator changes.

Requests beyond your rate limit receive a 429 Too Many Requests response with a Retry-After header. Your requests resume automatically after the rate limit window resets.

We accept cryptocurrency payments via NOWPayments, supporting 100+ coins including BTC, ETH, USDT, USDC, and many more. Credit card payments via Stripe are coming soon.

Subscriptions are billed monthly via cryptocurrency through NOWPayments. You can also purchase prepaid credit packages for Pay-As-You-Go usage.

Yes. Upgrade or downgrade through your dashboard. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.

Yes. Annual plans receive a 20% discount. Reach out through our Contact page for annual pricing.

PAYG lets you purchase prepaid credits and pay per request. Rates start at $0.005/request for the first 10,000 and decrease with volume. See the pricing page for full tier details.

Cryptocurrency payments are non-refundable due to the nature of blockchain transactions. However, we offer plan credits for service issues. Contact support for assistance.

Prepaid credits do not expire. They remain in your account until used.

Trial: 1,000/day. Starter ($29/mo): 10,000/day. Pro ($79/mo): 100,000/day. Enterprise ($349/mo): 1,000,000/day.

Trial: 30/min. Starter: 120/min. Pro: 600/min. Enterprise: 6,000/min.

Trial: 1. Starter: 3. Pro: 10. Enterprise: 100. Each key can have different permissions.

Yes. Standard endpoints (quote, indicator, spread) count as 1 request. Premium endpoints (OHLC, screener, heatmap) count as 2. AI endpoints (/summary) count as 5.

Requests beyond your daily limit return a 429 response. You can enable PAYG overage billing in your dashboard to continue using the API beyond your plan limit.

Data is sourced from multiple institutional-grade feeds connected to regulated brokers. Our multi-source architecture provides redundancy and data quality verification.

Data retention depends on your plan. Trial: 7 days. Starter: 30 days. Pro: 45 days. Enterprise: full retention with no time limit.

Yes. Price data has a 2-second cache TTL, meaning values are refreshed every 2 seconds during market hours. Indicators are recalculated with each new price update.

Forex markets are closed on weekends (Friday 22:00 UTC to Sunday 22:00 UTC). The API returns the last available data during closures. Crypto pairs trade 24/7.

Our symbol resolution system normalizes broker-specific names (e.g., XAUUSD.SD, XAUUSD.M) to canonical symbols. You always query with the standard name and we handle the mapping internally.