TickAtlas

Security & Compliance

Security is fundamental to everything we build. Here's how we protect your data and ensure service reliability.

Infrastructure Security

TLS Encryption

All API traffic encrypted with TLS 1.3. HSTS enforced on all endpoints.

DDoS Protection

Multi-layer DDoS mitigation with automatic traffic filtering and rate limiting.

Network Isolation

Database and internal services are not directly accessible from the internet.

Regular Updates

All systems patched and updated on a regular schedule. Automated vulnerability scanning.

API Security

API Key Authentication

All requests authenticated via API keys with configurable permissions and optional IP whitelisting.

Rate Limiting

Per-key rate limits prevent abuse and ensure fair usage across all customers.

Key Management

Create, rotate, and revoke API keys at any time. Set expiration dates and restrict to specific endpoints.

Request Logging

Full audit trail of API access. Monitor usage patterns and detect anomalies via your dashboard.

Data Protection

Encryption at Rest

Sensitive data including API keys and payment information is encrypted at rest using AES-256.

Database Security

PostgreSQL with role-based access control. Automated backups with encryption.

Minimal Data Collection

We only collect data necessary to provide the service. See our Privacy Policy.

Operational Security

Monitoring & Alerting

24/7 automated monitoring of all systems with immediate alerting on anomalies.

Incident Response

Documented incident response procedures with escalation paths and communication protocols.

Backup & Recovery

Automated daily backups with point-in-time recovery capability. Regular disaster recovery testing.

Report a Vulnerability

We take security seriously. If you discover a vulnerability, please report it to [email protected]. We appreciate responsible disclosure and will acknowledge your report within 24 hours.